Privacy Policy

1. Business Information

This Privacy Policy applies to CreativeSucks, a creative video editing and design studio operating at creativesucks.com.

• Business Name: CreativeSucks
• Website: creativesucks.com
• Email: contact@creativesucks.com
• Phone: +91 93546 83851

2. Information We Collect

Information You Provide Directly

When you contact us or submit our enquiry form, we collect:

• Full name
• Email address
• Phone number
• Company or brand name
• Project description and requirements
• Budget information

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiries and provide project quotes
• To deliver contracted editing and creative services
• To send project updates, invoices, and communications related to your project
• To improve our website and service offerings
• To comply with legal and regulatory obligations
• To prevent fraud and ensure security

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Information Sharing

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party tools (e.g. Google Workspace, payment processors) used solely to operate our business
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: In any other case, only with your explicit permission

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website (e.g. Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website
• Restricted access to personal data on a need-to-know basis
• Regular security reviews of our systems and processes
• Secure storage of form submissions in Google Workspace

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data

To exercise any of these rights, please contact us at contact@creativesucks.com. We will respond within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

• Enquiry and contact data: retained for up to 2 years from last contact
• Client project data: retained for up to 5 years for legal and accounting purposes
• Website analytics data: retained for up to 26 months

9. Third-Party Services

Our website uses the following third-party services, each governed by their own privacy policies:

• Google Analytics — website traffic analysis (Google Privacy Policy)
• Google Workspace / Google Sheets — form data storage (Google Privacy Policy)
• LottieFiles — animation delivery
• Google Fonts — typography (Google Privacy Policy)

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: contact@creativesucks.com
• Phone: +91 93546 83851
• Website: creativesucks.com/contact